Pivotal Moment helps business owners and organsational leaders build profitable, sustainable enterprises where people love to work, through the power of proven business-growth strategies, with emerging neuroscience and positive psychology. We get our clients an edge in attracting and engaging clients and customers, as well as staff, co-owners and partners. We work across the UK and Internationally. Managing Director, Claire James, has thousands of hours of business, leadership and team coaching & facilitating and uses income generated from major international banks, the UK Treasury and other large clients, to subsidise lower cost and no cost work for SMEs, Start-ups and Entrepreneurs who could not otherwise afford to buy in the world class business and people growth support Pivotal provides. Claire has multiple leadership and executive coaching accreditations and is a Pumpkin Plan Strategist, and Fix This Next Advisor. She is a Coach and Mentor on the NatWest Accelerator Programme.